Privacy Policy
Pixel Fusion is committed to protecting your privacy. Before providing us with any of your details, please read the following important information, which concerns the protection of your Personal Data.
This page sets out the privacy policy of Pixel Fusion and explains how we use your Personal Data (meaning any information about you that is personally identifiable, such as your name, address, telephone number, email, or IP address).
By using our website www.pixel-fusion.com (the “Website”), you acknowledge your acceptance of the provisions in our privacy policy. Any changes to our privacy policy will be made on this page. By continuing to use this website after the posting of such changes, you will be deemed to have accepted any such changes.
What We Collect
We record the basic information provided by your web browser when you access our website. This information is technical and does not contain sensitive personal details. This might include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, website navigation, etc. We use this data for legitimate interests to assist with issues that may arise in relation to this website and to aggregate access trends to provide a better browsing experience.
When you register your contact details with us, we may collect the following information: name, job title, contact information including email address and telephone numbers, company, address, preferences, requirements, and interests. Our legitimate interest in this information is to efficiently and effectively respond to your query.
When contacting us, you may upload a document with your enquiry. Please ensure this document does not contain personal or sensitive data.
How We Use the Data We Gather
We will use your personal information solely for the purpose it was provided and share it with our staff and consultants on a “need-to-know” basis. We will not use your data for other purposes without your explicit consent.
We use cloud-based applications and providers for information storage. Data is stored within the EU, and we only work with suppliers/consultants who implement the same level of security controls (or stronger) as we do ourselves.
We may use your personal information for the following purposes:
- To discuss any queries or requirements you have
- To follow up with the most relevant information relating to your query
- To arrange next steps with you in relation to your enquiry
We may use the information to:
- Improve our products and services
- Personalise your browsing experience on our website
We may periodically send emails about new product features or improvements or other information we think you may find interesting, using the email address you have provided.
As described in this policy, personal information will be retained by us and will not be sold, transferred, or otherwise disclosed to any third party, except for lawful processing. Personal information may be anonymised/pseudonymised for research purposes to inform our marketing and development strategies or where disclosure is required by law or court order.
If your personal information changes or you no longer wish to receive specific communications from us, please let us know, and we will correct, update, or remove your details. You can do this by emailing us at enquiries@pixel-fusion.com.
Security
In providing services to you, we may process personal data as a controller or on your behalf as a data processor. Where we act as a processor on your behalf, we will only process personal data for the outlined purposes or otherwise in accordance with your instructions and keep it only as long as it is needed.
We use up-to-date data storage and security controls to protect your personal information from unauthorised access, improper use or disclosure, unauthorised modification, unlawful destruction, or accidental loss. All our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information.
Disclosing Personal Information to Third Parties
We may disclose your personal information to our agents or service providers, where there is a lawful basis, for any of the purposes set out in this policy.
We will not sell your information to a third party.
Cookies
A Cookie is a small piece of data sent from a website and stored on your computer or mobile device. Like most interactive websites, our website may place and access certain cookies on your computer that can be used to help remember your preferences, assist in navigation, and generally improve your browsing experience.
These cookies are used for a number of reasons, including to ensure the smooth running of the website and for analysing performance and usage. Some of our affiliate partners may also use cookies.
You have control over enabling or disabling cookies on your internet browser. Most browsers accept cookies by default, but you can amend these settings as needed; refer to your browser’s help section for guidance.
If you choose to delete cookies, you may lose information that allows quicker, more efficient website access.
The following cookies are in use on our website:
- Essential cookies – for improving user experience and website navigation
- Google Analytics – for monitoring traffic to our website, helping us build a better site
- Google Tag Manager – to track visits through social media ads
- Facebook – for demographics and other basic information about visitors accessing Pixel Fusion from Facebook
Your Rights
Under the GDPR, you have rights as an individual, which you can exercise regarding the information we hold about you. For further information, please visit ico.org.uk.
If at any time you wish to exercise your rights as a data subject regarding the information we hold about you, please contact us by email at enquiries@pixel-fusion.com.
Complaints or Queries
Pixel Fusion is committed to maintaining the highest standards when collecting and using personal information. We take any complaints about our information practices seriously and encourage you to let us know if our collection or use of information is unfair, misleading, or inappropriate. We also welcome any suggestions for improving our procedures.
If you wish to make a complaint about how we have processed your personal information, please do so by emailing us at enquiries@pixel-fusion.com.
Further Information
To learn more about how we collect, use, and maintain your personal information, please contact our DPO at enquiries@pixel-fusion.com or by writing to us at Pixel Fusion, 28 Dudley Street, Grimsby, NE Lincolnshire, UK, DN31 2AB.
